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Intracellular Ltd. Privacy Policy

Last Updated:  September 1st, 2017

Intracellular ltd. (“Intracellular,” “we,” “us” or “our”) values your privacy and is committed to protecting your personal information. Intracellular is an authorized reseller and trusted partner of Hydrabelle products.

In this Privacy Policy (“Policy”), we describe the information that we collect from users of our Site. This Policy applies to our websites, http://www.eternolcream.com/ and http://www.hydrabelle.com/ (the “Sites”) and the products and subscriptions that you can purchase on the Sites to receive products that we offer or make available through the Sites (“Product(s)” or “Subscription(s)”). By using the Sites and purchasing a Product or Subscription, you agree that your personal information will be handled as described in this Policy, which is incorporated by reference into the Intracellular Terms and Conditions.

What Information Do We Collect About You and Why?

The information we collect from you enables us to fulfill your request for our products – namely, to send you the skin care products that you order and receive through your Subscription or as a one-time purchase. The information we collect is also used to send you administrative or account communication or content in which are essential to your account. These communications are essential to the successful and effective functioning of your Subscription therefore the sole remedy to opt-out is to cancel your account. You may cancel your account by contacting the sites customer support hotline or by emailing a request to us. We also use this information to personalize and continually improve our Sites. Here are the types of information we gather:

Information We Collect Directly from You

You may browse our Sites without registering. If you would like to place an order or participate in our blog or other Sites offerings, then we require you to register with us and become a subscriber on our Sites so that we can fulfill your request. To register with us, we request your name and email address. In certain circumstances, such as when making a purchase, we will request that you provide your credit or debit card information and your billing and shipping address.

When you contact us with a comment, question, complaint or request for information, you may be asked for information that identifies you (such as your name and email address) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our customer service, and product and service offerings.

Information We Collect Automatically

On our Sites, we may use cookies, web beacons, and other automated devices to collect information about you when you visit our Sites and register for the Sites. Specifically, we may collect the following information about your use of the Sites via these technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; length of time you visit our Sites; and the referring URL, or the webpage that led you to our Sites. Please see the section “Cookies and Other Tracking Mechanisms” below for more information about our use of cookies and other tracking mechanisms.

We may also use automated devices and applications, such as Google Analytics and Facebook Insights, to track usage of our Sites. We may use the information gathered through these methods in aggregated form to analyze ways to improve our Sites. This information may also be associated with your username or email address and may be combined with other information, including personal information that we collect about you.

Cookies and Other Tracking Mechanisms

We use cookies or other tracking mechanisms to track information, as described above, about your use of our Sites. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while other cookies are used to enable a faster log-in process or to allow us to track your activities at the Sites. There are two types of cookies: session-based and persistent-based cookies. We also allow vendors to use cookies on our Sites.

Session Cookies

Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Sites.

Persistent cookies

Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

Third Party Cookies

We may also engage third parties to track and analyze non-personally and personally identifiable Sites data. We use the data collected by such third parties to help us administer and improve the quality of the Sites and to analyze Sites usage. We do not authorize nor allow, to the best of our knowledge, the third parties we engage to use the information we provide for their own personal use.

Disabling Cookies

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Sites who disable their web browsers’ ability to accept cookies will be able to browse the Sites; however, some Sites features may not function if you disable cookies.

Local Storage Objects

We may use Flash Local Storage Objects (“Flash LSOs”) in order to store your Sites preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you cannot control, delete, or disable the acceptance of Flash LSOs through your browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash cookies, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel “and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel “and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, pixel tags and other technologies

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Sites to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Sites usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Site Analytics

As noted, we may use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites. We also may use other analytic means to evaluate our Sites. We use these tools to help us improve our Sites, performance and user experiences.

Third-Party Ad Networks

We may use third parties such as network advertisers to serve advertisements on our Sites. Please see the section “Third-Party Ad Network” below for additional information about our practices and your choices with regard to receiving such advertisements.

Third-Party Ad Networks.

We may display advertisements on our Sites, participate in third-party ad networks and make available to our Sites users specific offers from third-party companies. We use third parties such as network advertisers to serve advertisements on our Sites. Network advertisers are third-parties that display advertisements based on your visits to our Sites and other websites you have visited. This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, , web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third-party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of our Sites and our services, as well as aggregate information about visitors to our Sites and users of our service. However, we will not disclose personal information to these network advertisers.

You may opt-out of many third-party ad networks. The website http://www.networkadvertising.org/optout_nonppii.asp provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including how to “opt-out” of third-party ad networks operated by NAI members. You also may contact About Ads at http://www.aboutads.info/choices/ for information about opting out of behavioral advertising and your choices regarding having information used by About Ads member companies, including how to “opt-out” of third-party ad networks operated by About Ads members. Opting out of one or more NAI members or About Ad members (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you, but it does not mean you will no longer receive any targeted content or ads on our Sites or other websites. You may continue to receive advertisements, for example, based on the specific website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or About Ad opt-out may no longer be effective. Additional information is available on NAI’s and About Ad’s websites accessible by the above links.

How Do We Use Your Information?

We use the information that we gather about you for the following purposes:

– To fulfill your orders or otherwise provide services related to your Subscription to you, to communicate with you about your use of our Sites, your Subscription and/or products that we offer or make available through the Sites, and for other customer service purposes.
– To respond to any inquiries that you submit to us.
– To carry out or enforce a transaction or agreement with us.
– To operate, personalize and improve the Sites.
– To better understand how users access and use our Sites and Subscriptions, both on an aggregated and individualized basis, for the purposes of improving our Sites and Subscriptions.
– We also may post to your Wall, access posts in your news feeds, and access your Facebook data when you are not logged into Facebook. We will use and access this information for the purposes described in this section and as discussed below.

When and How Do We Share Information that it Receives?

We do not sell or rent our users’ personal information to third-parties for their own marketing or other purposes. As discussed in this Policy and described below, we may share your information, including personal information, with third-parties to assist us with our own marketing efforts and to assist us in operating our Sites and fulfilling your Subscription.

Service Providers

We may disclose the information we collect from you to our affiliates and third-party vendors, service providers, contractors or agents who perform functions on our behalf, including with third-parties that will assist us in processing payments, fulfilling your order, and otherwise assisting us in maintaining our Sites and satisfying your Subscription. Since these services are essential to to delivering our your Subscription if you wish to opt-out, you are required to cancel your account. You may cancel your account either by calling Hydrabelle customer service hotline or by emailing Hydrabelle.

Your personal information may be maintained and processed by our affiliates and third-party vendors, service providers, contractors or agents in the US or other jurisdictions. These organizations are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. For additional information on the way in which these organizations treat your personal information, you may contact us as set out below.

Business Transfers

If we are acquired by or merged with another company, if substantially all our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

In Response to Legal Process

We, our US and other foreign affiliates and service providers also may disclose your personal information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena, or as otherwise required by applicable law.

To Protect Intracellular Ltd. and Others

We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, defend or act regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms and Conditions or this Policy.

Aggregate Information.

We may share aggregate information about users with third-parties for marketing, advertising, research or similar purposes.

Third Party Links

Our Site may contain links to other third-party websites. Any access to and use of such linked websites is not governed by this Policy, but, instead, is governed by the privacy policies of those third-party websites, and we are not responsible for the information practices of such third-party websites.

How Secure Is Information About Me?

We have implemented commercially reasonable technical, physical and organizational safeguards to protect personal information in our custody or control from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, including, where appropriate, encryption, SSL, firewalls, and internal restrictions on who may access data to protect our Sites. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all the time.

You should take steps to protect against unauthorized access to your  phone and computer by, among other things, signing off after using a shared computer. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. To change your Facebook password, you must go to the Facebook site and follow its procedures for changing your password.

We have personal information retention processes designed to retain personal information of consumers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Can I Access and Modify My Personal Information?

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access and modify certain personal information that you have submitted by calling Hydrabellecustomer service hotline or by emailing Hydrabelle. You may request access, updatinfg and corrections of inaccuracies in other personal information we have in our custody or control by calling, emailing or writing to Hydrabelle. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Sites for a certain period of time.

If you would like to access or modify your Facebook profile information, or adjust the types of information we receive from Facebook, you must adjust your Facebook account settings directly through Facebook. We have no control over how Facebook shares your information with us or other third-parties. The information you provide to Facebook is subject to the Facebook Privacy Policy.

Children Under 13

Our Site is not designed for children under 13. We do not knowingly collect information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Terms of Service

Your use of our Site and your Subscription, as well as any dispute over privacy, is subject to this Policy and our Terms and Conditions, available at http://www.hydrabelle.com/terms.asp and http://www.eternolcream.com/terms.asp, including applicable limitations on liability and damages and the resolution of disputes.

How to Contact Us About Privacy

If you have questions about the privacy aspects of our Sites or would like to make a complaint, please call Hydrabellecustomer support hotline or simply send an email to Hydrabelle.

Changes to this Policy

This Policy is current as of the Last Updated Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to our Policy on our Sites. If we make any changes to this Policy that materially have affect our practices about the personal information we previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.